General - Frequently Asked Questions

General

What types of cleaning services do you offer?

At Mina's Nice & Clean, we provide a comprehensive range of cleaning services tailored to meet your needs. Our services include regular house cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, specialized cleaning for specific areas such as kitchens and bathrooms, janitorial, and professional window cleaning.

Are your cleaners trained and background-checked?

Yes, all our cleaners are highly trained, experienced professionals. They also undergo thorough background checks to ensure reliability, trustworthiness, and your peace of mind.

How do you determine pricing for your cleaning services?

Our pricing is based on factors such as the size of your home, the type of cleaning requested, and any additional services needed. We offer competitive rates and transparent pricing.

Do I need to provide cleaning supplies and equipment?

We bring our own high-quality cleaning supplies and equipment. However, if you have specific preferences or allergy concerns, we are happy to accommodate your needs.

What is your cancellation and rescheduling policy?

We understand that schedules can change. Please notify us at least 24 hours in advance for any cancellations or rescheduling requests to avoid any potential fees.

How can I schedule a cleaning appointment?

Scheduling a cleaning appointment with us is easy! Simply give us a call at (325) 374-6010. We'll work with you to find a convenient time that fits your schedule.

Do you offer any discounts or promotions?

We occasionally run special promotions and discounts. Please check our website or contact us directly to inquire about our current offers.

Is your cleaning service insured?

Yes, we are fully insured to protect both our clients and our staff. Your satisfaction and safety are our top priorities.

What areas do you serve in San Angelo, Texas?

We proudly serve residential clients throughout San Angelo and the surrounding areas. Contact us to confirm if we cover your specific location.

Can I provide feedback about my cleaning service?

Absolutely! We value your feedback and strive to continuously improve our services. Feel free to share your experience with us directly or leave a review on our website.